Buying Stage
How Sona classifies accounts across Awareness, Consideration, Decision, and Purchase — and how to filter your accounts by buying stage.
ICP Fit Score
How the ICP Fit Score measures how well an account matches your Ideal Customer Profile — and how to configure its attributes and weights.
Visitors Count
Track the number of unique visitors from each company interacting with your site, to gauge account-level engagement.
Identified People
See how many visitors from each company have known contact details versus remaining anonymous.
First Touch Channel / Last Touch Channel
See the first and last marketing channels an account engaged through, so you can attribute discovery and optimize acquisition.
Page Views / Unique Pages
Track how many pages visitors from each company view on your site, as a measure of account engagement.
Intent Signals / Intent Score
How Sona's intent signals track the visitor behaviors that reveal a company's interest — and how to filter accounts by them.
Find Buyer Contact
Find and open buyer contact details in Sona to personalize outreach and stay connected with the right people.
Custom CRM Stages
How CRM lifecycle stages — Subscriber, Lead, MQL, and more — map a contact's journey from first touch to customer in Sona.
Account activity alerts
Create and manage automatic Slack alerts that fire when an account triggers an intent signal on your site.